The problem

Their data was everywhere. Employees had to juggle different systems at different locations. Shared logins with unchanged passwords created serious security risks. Patient logs, medication schedules, and critical documents were difficult to manage. The system wasn’t just inconvenient—it was a liability.

The fix

We centralized everything. Now, all 28 employees work on a single system, no matter where they are.

• One unified platform – A centralized terminal server gives every location access to the same data, eliminating confusion and inefficiency.

• Real-time collaboration – Staff can edit patient charts and notes live in Word and Excel—no learning curve, no version chaos.

• Stronger security – Encrypted storage and individual logins replaced shared accounts, closing major security gaps.

• Remote access – Whether at the main office or working in the field, employees can securely access the information they need.

• VoIP & secure faxing – We modernized their phone system, adding VoIP across all locations and secure faxing for compliance.

The impact

With a seamless, secure system in place, Halfway House Services runs smoother. Less time wrestling with IT, more time focused on care. That’s how it should be.