The Challenge

Before Eugene Networks, Halfway House Services had data sprawled across multiple systems and locations. This led to serious security risks due to employees needing to share logins with unchanged passwords when employees left. A decentralized system also made it hard for them to streamline patient logs, medication schedules, and other critical documents.

The Results

Halfway House now enjoys a seamless, standardized computing experience, enabling them to focus on their crucial mission—helping individuals transition into more independent lives.

• Centralize data accessible across all locations.

  Employees no longer have to juggle different systems at different locations. We set up a centralized terminal server allowing all 28 employees from different locations to work on a single system.

• Real-time collaborative editing of critical documents.

  This was employed for live document editing capabilities, making collaboration on patient charts and notes effortless. This was compatible with both Excel and Word, which staff were already using reducing any learning curve to zero.

• Enhanced Security.

  We ensured that all their data was securely encrypted and stored on the centralized server mitigating previous security concerns. Individualized secure logins replaced shared logins that provide access to all necessary information for every employee.

• Increased Flexibility and Remote Access.

  The staff can now access all necessary data, regardless of their location, leading to an agile and responsive care model, whether they were at the main location or caring for individuals at home.

• VoIP and Faxing.

  We also overhauled their phone systems, implementing VoIP services across all locations and introducing secure faxing.