How Center for Family Development secured remote work for 100 employees.
With nearly 100 employees, Center for Family Development (CFD) faced a problem when COVID forced their team to go remote. Suddenly, employees were accessing sensitive client data from personal computers, unsecured Wi-Fi, and risky VPN connections. It wasn’t just inconvenient—it was a serious security risk.
CFD needed a solution that allowed flexible work without compromising compliance or client privacy.
The challenge
Before the pandemic, CFD’s data was protected behind office walls. But remote work changed everything. Employees logging in from personal devices created new vulnerabilities: unsecured networks, malware, or unauthorized access. VPNs were clunky, insecure, and complicated.
CFD’s challenge: make remote work safe and simple.
The solution
We set up 100 new laptops with Total, a Zero Trust security solution. Instead of relying on VPNs, each laptop became its own secure workspace, isolated from personal devices and risky networks.
Here’s what changed:
Secure remote work – Employees log into company systems safely from anywhere. No complicated VPNs needed.
Automatic encryption – Data is encrypted automatically at its source, minimizing risk.
IP restrictions – SaaS apps are locked down, accessible only through trusted connections.
Docking stations – Employees dock laptops in-office and simply undock to work remotely. No friction.
Minimal disruption – The new system integrated with existing workflows. Employees didn’t have to change how they worked.
The result
CFD employees can now securely work anywhere—office, home, or coffee shop—without extra steps or security worries. The organization meets compliance requirements effortlessly, and staff have fewer obstacles to providing care.
Instead of worrying about IT, they’re focused on their mission.
Sue Pepper-Reed, CFD
“I am NOT tech-savvy! Every time I need tech support, Eugene Networks come to my rescue! There is no shame - only friendly, knowledgeable, available staff who efficiently solve my dilemmas and send me happily on my way.”
Serena Laurich, CFD
“Very helpful, patient, and fixed all my computer problems…Great service.”
Melanie Velez, CFD
“Their response time is quick, and they always get me to the person with the correct skillset. No more waiting six months to be able to prescribe straight from my phone.”
Melissa Kidman, CFD
“Everyone at Eugene Networks has always been kind and quick in their service no matter what the issue is.”
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