The challenge

• High IT Turnover

  Constant changes in the IT department made it difficult for Reynolds to maintain a consistent level of service.

• Staff Training and Management

  With an unstable IT department, Reynolds faced the ongoing challenge of training and managing new personnel.

• Business Expansion

  Reynolds was growing and diversifying, acquiring new businesses that expanded their expertise into plumbing.

• Operational Efficiency

  The need for a reliable IT team was crucial for supporting their diverse business undertakings efficiently.

The Results

Instead of continuing the same cycle of hiring, losing, and retraining internal IT staff, Reynolds partnered with Eugene Networks.

Here’s what changed:

• Stable IT team: Instead of one or two internal hires, Reynolds now had an entire team of experienced engineers available anytime. No more turnover worries.

• Predictable IT costs: A fixed monthly fee meant no more surprise expenses. Easier planning, fewer headaches.

• Room to grow: When Reynolds expanded into plumbing, their IT systems scaled effortlessly, without interruption or delay.

• Less internal stress: Managers no longer wasted hours dealing with IT personnel issues. Eugene Networks handled staffing, training, and managing—letting Reynolds focus on the business itself.