The Challenge

• Remote Working & Office Minimizing

  PBS aimed to reduce their physical office space without reducing staff. This created a need for a versatile work environment that could cater to both in-house and remote staff.

• Unified User Experience

  Regardless of where they worked, the staff needed a consistent and efficient work experience to remain productive.

• Security & Compliance

  Handling sensitive psychotherapy billing information necessitated advanced security measures, including secure email encryption for staff.

• Business Continuity

  With leadership changes and an evolving IT landscape, PBS needed a stable yet flexible IT infrastructure.

The Results

PBS’s successful transformation shows how smaller companies can adapt and thrive by resolving immediate challenges but also provided a solid foundation for future changes in both technology and business operations. We were able to successfully maintain staff levels while reducing physical space, ensuring security while increasing flexibility.

• Anywhere, Anytime Work

  Eugene Networks deployed Microsoft Azure, enabling PBS to transition into a flexible workspace. Employees can work from anywhere without sacrificing operational efficiency.

• Unified & Secure Experience

  Through industry-leading email encryption and advanced Endpoint Detection and Response (EDR), PBS ensures that sensitive billing data is protected, whether staff are in the office or working remotely.

• Consistency is Key

  With cloud-based systems, all team members get a uniform experience, whether they're working from home or at the office. This minimizes disruptions and maintains productivity.

• Longevity & Trust

  A 12-year relationship with Eugene Networks speaks volumes. From adapting to new tech landscapes to navigating leadership changes, Eugene Networks has been a steadfast partner for both PBS and the Center for Family Development.