McKenzie Credit’s Journey to Independent IT, Cloud Computing and Remote Work
With a divestment from their parent company, McKenzie Credit was faced with the daunting task of rapidly reshaping its technological infrastructure. With team members distributed across Washington, California, and Oregon, the company required a new, flexible, and scalable solution that could address immediate IT challenges while setting the stage for ambitious future growth.
The Challenge
Loss of Existing IT Support: McKenzie Credit was initially relied on a parent company for their IT support. With a partial sell of their parent company, McKenzie lost this crucial service.
Physical Server: They had a shared server on their parent company’s hardware. The sale necessitated splitting these resources, leaving McKenzie without a clear path forward.
Remote Work: With the pandemic in full swing, their team was working remotely, complicating the situation even further. There were questions about where to house a new server—if at all.
Business Scalability: With a small team that had big ambitions, they needed a solution that would grow with them without hindrance.
The Results
McKenzie Credit has successfully navigated the choppy waters of divestment and pandemic-induced remote work to emerge with a robust, scalable IT infrastructure.
End-to-End Remote Work
A traditional server would have been the easiest solution, but it wouldn’t solve the scalability and remote work issues. Eugene Networks set up Microsoft Azure and Windows Virtual Desktop (WVD), allowing the team to work remotely from any location. This solved the urgent need for a geographically flexible workforce.
One-Click Scalability
The move to Azure included a multi-session host, enabling McKenzie Credit to effortlessly scale up its operations to meet future growth targets.
Zero Downtime
Through a global image for updates, Eugene Networks eliminated operational hiccups. Now, software updates happen seamlessly, ensuring business continuity.
Secure & Simplified IT
All of McKenzie Credit's data and services are now centralized and secure, lifting a significant burden off their shoulders and enabling them to focus on core business operations.
Rachel Cook, Operations Manager for McKenzie Credit
“We use Eugene Networks for all of our IT needs and they are awesome! I can reach out by phone for immediate assistance or send an email ticket and still receive a response within an hour.
They always make everything make sense, even if you're not an IT expert. They work with our other service providers to handle updates and changes seamlessly.”
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