How McKenzie Credit transitioned to independent IT (and full remote work).

When McKenzie Credit separated from its parent company, they lost more than just IT support—they lost their entire technology backbone. Suddenly, they had employees spread across three states and no clear path forward for their data or infrastructure. They needed something secure, scalable, and location-independent—fast.

 

The challenge

Before the split, McKenzie relied entirely on their parent company’s servers and IT support. After the divestment, they faced three big issues:

  • No existing IT infrastructure: Their shared physical server was gone, leaving no home for their critical data.

  • Full remote workforce: The pandemic meant their team was distributed across Oregon, Washington, and California, making traditional solutions impractical.

  • Future growth: They needed flexibility. A system that could easily scale as the company grew, without expensive hardware or constant IT headaches.

The solution

Instead of setting up another physical server, we moved them entirely to Microsoft Azure and Windows Virtual Desktop (WVD). Everything runs securely in the cloud, accessible from anywhere.

Here's how it works now:

  • Fully remote: Employees securely access their desktop and applications from home, office, or anywhere else.

  • Instant scalability: Azure lets McKenzie add capacity with a click, accommodating future growth effortlessly.

  • No downtime: Software updates and maintenance happen behind the scenes. No interruptions.

  • Simplified security: All data is centralized and secure, reducing complexity and risk.

The outcome

McKenzie Credit now has an independent, flexible IT system that supports remote work without limitations. Instead of worrying about technology, they’re free to focus on building their business.


 

Rachel Cook, Operations Manager for McKenzie Credit

“We use Eugene Networks for all of our IT needs and they are awesome! I can reach out by phone for immediate assistance or send an email ticket and still receive a response within an hour.

They always make everything make sense, even if you're not an IT expert. They work with our other service providers to handle updates and changes seamlessly.”

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If you're grappling with similar challenges, reach out to us for a free 30-minute chat about your challenges.

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